Our office staff will help you schedule appointments and complete necessary paperwork. They will also answer any billing questions that you may have.
Please click on the following links to learn more about our policies:
Your First Visit
Your first visit with us will likely be a consultation with the doctor where any diagnosis and treatment options will be discussed in detail. Depending on scheduling and the complexity of the prescribed treatment, a second appointment may be necessary to begin your treatment.
Please alert us to any medical condition (ie. recent joint replacement or heart conditions) or current medications (ie. plavix, coumadin) that might affect treatment.
Please download, print and fill out your new patient forms prior to your appointment. We love to save you time!
If possible, please also bring the following items:
- Radiographs (current x-rays)
- A list of current medications
- Dental insurance information
Please note all minors must be accompanied by a parent or guardian during the first visit.
Appointment Scheduling
Patients are seen by appointment only. We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.
We strive to schedule appointments at your convenience and when time is available. For your convenience, we offer early morning and evening appointments.
Office Hours:
| Monday: Tuesday: Wednesday: Thursday: Friday: |
9am – 6pm 8am – 5:30pm 7am – 6pm 7am – 5pm 7am – 1pm |
Please call (714) 409-6161 with any questions or to schedule an appointment.
Emergency Appointments
Any emergency or acutely painful situation always receives top priority. We strive to schedule appointments at your convenience and when time is available. For your convenience, we offer early morning and evening appointments. Please call our office at (714) 409-6161. The recording will give you a local number where your concerns can be answered promptly. If this a life and death situation, please call 911 or go to the emergency room immediately.
Office Hours:
| Monday: Tuesday: Wednesday: Thursday: Friday: |
9am – 6pm 8am – 5:30pm 7am – 6pm 7am – 5pm 7am – 1pm |
Insurance
You can expect your insurance carrier to reimburse for a portion of our fee. The amount is determined by the contract between you (or your employer) and the insurance company. The higher the premium paid by you or your company, the more generous the reimbursement.
We will gladly help you process your insurance claims in order for you to receive the maximum benefit. We can provide dental x-rays and a written diagnostic report should your insurance company have any questions about the services provided. Our motivation, at all times, is to provide you with the best possible care, regardless of the insurance particulars.
We accept the following insurance providers:
- Aetna Altus
- Ameritas
- Anthem Blue Cross — (Complete and FEP)
- Assurant
- Cigna — (Radius, Total Dental PPO)
- Connection
- Delta — (PPO, Premier)
- Dental Health Alliance (DHA)
- Dental Select
- GEHA (Government Employees Health Assoc)
- Great West Health Care
- Guardian Liberty
- Lincoln
- Nave rest
- Meritain Health Inc.
- Metlife
- Mid American Benefits Inc
- Premier Access
- Principal
- Sun Life
- united Concordia (UCCI)
- United Health Care
Uncompromising Safety
Infection controls and universal precautions protect clients and staff alike. Everyone benefits from rigorous safety standards.
We follow procedures recommended by several federal agencies: the Occupational Safety & Health Administration (OSHA), the Environmental Protection Agency (EPA), and the Centers for Disease Control (CDC). These measures include:
- Disinfectant hand soap
- Gloves and face masks
- Chemical disinfection of countertops and surfaces
- Sterilization of all equipment before every use
- Disposable materials as needed
Referrals And Second Opinions
We are happy to schedule a second-opinion consultation with our doctor to discuss treatment diagnosed for you. It is important to us that our patients are committed fully to a recommended course of treatment, and we make every effort to provide all available information on the types of treatment completed at Ford Dental Group, as well as options to make appointments comfortable.
All patients that are referred to our office from another practice, or who have self-referred themselves for a second opinion are required to undergo a complete examination by our doctor before he provides his diagnosis opinion. Please ensure that all available x-rays and chart notes from your prior office have been transferred to us prior to the scheduled appointment for review. Please note that many offices require 7-14 business days to transfer records.
It is imperative that we have all available dental (and medical if related to trauma or medically diagnosed disorder) insurance information in a timely manner, as we will be providing you with a comprehensive treatment estimate after your consultation with the doctor.
